Representative, Controlled Substances (Customer Service) in Camp Hill at Rite Aid

Date Posted: 3/21/2020

Job Snapshot

Job Description

Job Description


The primary purposes of this position is to coordinate the proper digital signing through the Controlled Substances Ordering System (CSOS) from the DEA. This ordering process permits the proper shipment of Schedule II controlled substances from our wholesaler to our individual pharmacies through an electronic certificate program.  The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes. 


The associate is responsible for the functions below, in addition to other duties as assigned

  •  Review and process the Schedule II controlled substance orders that are presented from the RAD pharmacies
  •  Review order requests for proper quantity levels, threshold limits, and avoidance of OMIT flagged orders
  •  Assist wholesaler and store pharmacy team with any inquiries
  •  Assure proper security maintained on system access keys to avoid interruption of business needs
  •  Proper and  timely renewal of digital signing certificates
  •  Investigate and research any order processing discrepancies

Experience / Requirements


  • 2 years of experience in as a pharmacy technician preferred


  • H.S. Diploma or General Education Degree (GED)  required