Claims Administrator in Camp Hill at Rite Aid

Date Posted: 12/3/2019

Job Snapshot

Job Description

Job Description


The primary purpose of this position is to assist the Senior Director of Claims and claim staff in the handling of customer incidents and collect and prepare documentation for the defense of claims in litigation The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes. 


The associate is responsible for the functions below, in addition to other duties as assigned:

  •  Review, process and set up incoming lawsuits and ROPs (Record on Pendings) to be processed in the Risk Management Information System
  •  Resolve customer complaints relating to minor incidents within Rite Aid stores to ensure proper resolution while keeping within compliance and reserves guidelines
  •  Gather documents from store personnel, field management, and provide to outside counsel and or insurance carriers to assist  with the investigation of claims
  •  Provide litigation and administrative support to external counsel and claims litigation team for defense or litigation trials
  •  Prepare a variety of claim/litigation related reports and material  (pre-trial, photo/video, etc.) for review by senior management
  • Maintain and update documentation in files and data bases used to determine liability and process claims (insurance policies, contracts, leases, etc.).

Experience / Requirements

  • Casualty insurance or claims required


  • H.S. Diploma or General Education Degree (GED)  required
  • Associate’s Degree (AA)   in Business Administration or Legal Studies preferred