Clinic Manager- Bunker Hill, Katy, Pin Oak Territory in Houston at Rite Aid

Date Posted: 10/10/2019

Job Snapshot

Job Description

Job Description

RediClinic, a leader in the retail convenient care industry, is looking for a dynamic individual to lead our Clinical Teams in the Clinical Manager role for the Bunker Hill, Katy and Pin Oak Territory. Must be an experienced Family Nurse Practitioner or Physician Assistant. 

Our over 60 walk-in clinics are located inside of select HEB stores in Texas and Rite Aid stores in other markets nationwide. We provide our communities with easy access to high quality, affordable healthcare and treat minor illnesses in patients age 18 months and up.

RediClinic offers: Paid Malpractice, Medical, Dental, Vision, PTO, $1500 CME per year, Life Insurance, 401k with match, Flexible Spending Account, Employee Discount and much more!

The primary purpose of the Clinical Manager is to lead the Clinic teams to maximize the patient satisfaction, the associate experience, clinic growth, margin, and EBITDA targets 

ESSENTIAL JOB DUTIES & RESPONSIBILITIES  

  • As a working manager, in this role you will work clinician shifts as needed to cover openings within a territory of 2 to 4 clinic locations. 
  • Directs clinicians and clinic assistants in achieving organizational goals and metrics, maximize patient satisfaction, achieve clinic budgets in payroll and expense control.
  • Conducts in-person clinic visits and completes the Clinic Visit Guide and appropriate compliance audits. Coach and develop clinic teams on areas of improvement and provide necessary follow-up and feedback to ensure compliance.
  • Responsible for all aspects of managing clinic staff including scheduling, approving time keeping and PTO requests in accordance with policy. Partners with District Manager to discuss exceptions.
  • Ensures all staff are trained and ready to meet company expectations through leading and conducting structured training curriculum and providing on-going training as needed. Manage the teams' compliance in completion of on-line learning modules.
  • Responsible for resolving clinic issues and patient complaints in order to minimize business impact while increasing customer loyalty and satisfaction. Be available on-call for clinic teams. Participates in weekend on-call rotation schedule.
  • Collaborates with the Clinic District Manager, Clinical Coordinator and Practice Coordinator in the planning, development and execution of area business plans and objectives to achieve targets.
  • Provides leadership and development for associates by communicating career opportunities, providing regular feedback and conducting appraisals for Clinicians, Clinic Assistants, Float staff. Partners with District Manager and Human Resources on all formal corrective actions.
  • Other duties as assigned.

This position directly supervises Clinician, Clinic Assistant, Float Associate, and carries out supervisory responsibilities in accordance with Rite Aid policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints.

michael.fuchs@rediclinic.com

Experience / Requirements

Must have at least 2 years of Advanced Practice Nursing or Physician Assistant Experience

Education

Board Certified Family Nurse Practitioner or Physician Assistant

BLS